Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more.
BOLD is a premium daily hydration drink mix formulated with six essential electrolytes, vitamins, and minerals to help your body hydrate more efficiently than water alone. It's designed to support everyday performance, whether you're working, training, travelling, or simply staying active.
Water is essential, but hydration is about more than fluids alone. Throughout the day, your body naturally loses electrolytes through sweat, heat, physical activity and normal bodily functions. BOLD helps restore these important minerals while making hydration more enjoyable, encouraging you to drink consistently.
Each BOLD sachet contains a carefully balanced blend of electrolytes, essential vitamins and minerals, real fruit powders, and refreshing natural flavours. Naturally sweetened with stevia, BOLD delivers great taste without added sugar or unnecessary ingredients—providing clean, effective hydration to help you perform at your best, wherever the day takes you.
BOLD is manufactured in Germany under stringent quality and food safety standards, ensuring consistency, reliability and product quality.
No. BOLD contains no added sugar. Instead, it is naturally sweetened with the highest-quality stevia to deliver a clean, refreshing taste without the excess calories commonly found in traditional sports drinks.
BOLD has been developed for adults and is intended to support their daily hydration needs. While it is made with high-quality ingredients and contains no added sugar, we recommend that children only consume it under the guidance of a healthcare professional. As every child has different nutritional needs, it's always best to seek professional advice before introducing any new hydration or dietary product into their routine.
Staying properly hydrated is especially important during pregnancy and while breastfeeding, as your body's fluid requirements naturally increase. BOLD is formulated to support everyday hydration, but because every pregnancy and breastfeeding journey is unique, we recommend speaking with your doctor or healthcare professional before using BOLD or introducing any new dietary supplement into your routine.
BOLD can be enjoyed whenever you need to replenish your body and stay hydrated. It's ideal before, during or after exercise, throughout busy workdays, while travelling, during fasting, after a long night, or anytime you've lost fluids through heat or physical activity. Whether you're training, working, or simply on the go, BOLD helps you stay refreshed, hydrated, and ready to perform at your best.
Preparing BOLD is quick and easy:
- Tear open one BOLD sachet.
- Pour the contents into 500 ml of cold water.
- Shake or stir well for 10–15 seconds until fully dissolved.
- Enjoy refreshing, clean hydration wherever your day takes you.
For everyday hydration, one sachet per day is generally sufficient. If you're exercising, spending extended time in the heat, travelling, or losing more fluids than usual, you can enjoy additional sachets throughout the day to help replenish your hydration needs.
We currently deliver across the UAE and GCC. Customers within the UAE benefit from our fastest delivery times, while delivery to other GCC countries may take a little longer depending on the destination. As BOLD continues to grow, we'll be expanding into additional markets.
We aim to deliver your order on the same day whenever possible. While delivery times may vary depending on your location and order time, most orders are delivered within 1–2 business days. You'll receive tracking details once your order has been dispatched.
If something isn't right, our customer support team is here to help. Simply contact us with your order details and we'll work to resolve the issue as quickly as possible.